Global Ethics Office Privacy Policy

At Walmart, we maintain a high standard for ethical behavior. Maintaining this high standard requires the ability of our associates to seek ethics advice, reveal conflicts of interest, or to speak up when they see questionable behavior. To encourage this type of interaction with our associates, we must maintain the trust of our associates not only by protecting the information they provide, but also restricting the use or disclosure of the information.

This privacy policy applies to associates, suppliers, and others who provide information through walmartethics.com, the ethics helpline, and ethics@wal-mart.com. This policy describes the collection, use, and sharing of information provided and explains the choices you have with respect to your information. If you have any questions about this privacy policy, please feel free to contact us as described in the "Contact Us" section below.

Information Collection:

We collect information about you directly from you and automatically through your interaction with the site. We may also collect information from third parties, such as from other associates who report ethics concerns.

Information Collected from You
We collect information from you when you visit walmartethics.com, call the ethics helpline at 1-800-WM-ETHIC, or send an email to ethics@walmart.com. For example:

  • When you submit an ethics concern,
  • When you request ethics advice, or
  • When you submit a request for Retail Link access

The information we collect may include: name, title, email address, phone number, information about your concern, stock ownership, or other information you may provide. You may elect to submit your concern anonymously or you may choose to identify yourself.

Information Collected Automatically:
We also collect information from you automatically. This information does not identify you personally. For example, we may collect IP address, browser or operating system information, and referring website in order to ensure proper operation of the site.

We may use cookies and web beacons to recognize you as you return to our website and to help improve our site design. A cookie is a small text file that a website may save to your browser and store on your hard drive. A web beacon is a small picture that is embedded in a web page to indicate whether a user has visited that particular page.

Information Use:

The information we collect is used only for the following purposes:

  • We may use your information to provide the services you request, for example to resolve an ethics concern or to provide ethics advice.
  • We may also use the information for investigative purposes, such as an ethics investigation.
  • We may use aggregate information to improve reporting or related processes as well as to improve the website design.

We do not use your information for marketing purposes.

Information Sharing:

We do not rent or sell information to third parties. Your information may be disclosed internally or externally in the following ways.

  • We may share information with service providers that help with our operations.
  • We may share information we believe is necessary to comply with the law, to prevent fraud or other illegal activity, or to protect the personal safety, property, or other rights of Walmart, its customers, associates, or suppliers

Access to Your Information:

Once you have submitted an ethics concern, you will be provided with a case number and PIN. You will be able to update the information you have provided by calling the ethics helpline at 1-800-WM-ETHIC or sending an email to ethics@wal-mart.com and providing the case number and PIN.

You may update your request for Retail Link access by providing additional information to the Global Ethics Office via email at ethics@wal-mart.com.

Security of Information:

The security of your information is important to us. We maintain reasonable administrative, technical, and physical safeguards to help protect your information. We will protect the confidentiality of your information, prohibit its unlawful disclosure, and limit access to authorized personnel only.

When you provide your information through walmartethics.com, we use a technology called Secure Sockets Layer (SSL), which is supported by most browsers. SSL protects your personal information during transport across the Internet. When you enter the walmartethics.com website, an image of a closed lock or a solid key should appear in the bottom bar of your browser window on any page that could contain personal information. If you click on this image, a small pop-up window displaying website security information will appear.

Communicating Policy Changes:

We may make changes to our privacy policy. Please periodically check this policy for changes. In addition, if we make any significant changes to this policy, we will provide appropriate notice.

Contact Us:

If you have questions or comments about this privacy policy, please feel free to contact us at:

E-mail: privacy@wal-mart.com
Mail: Privacy Office
Wal-Mart Stores, Inc.
702 Southwest 8th Street
Bentonville, AR 72716-0505

Effective Date: May 31, 2010